customers sometimes ask "where are you?". the question caught me quite off guard one time when these were the first words out of a customer's mouth after i said "can i help you?" my first reaction was "where AM i? um... earth?" (which i did not say, of coure). normally, tho, it is comes off as a perfectly natural question and i'll answer it. i used to say (as suggested by my trainer) "the midwest". it quickly became obvious that this wasn't good enough for most customers. "the midwest? that's an awfully big area" and then they repeat "where are you?". so, i just started saying "kansas". i didn't think that this was an odd or particularly witty response to such a question but i had a customer start laughing (not just "ha ha" but genuine giggles) when i said "kansas". is it the WORD kansas that he found humurous? or was it the fact that people do indeed live and work in kansas? i'm really not sure. i wanted to say "oh, i see you're in los angeles. bwaaa haa haa haa!! that's hilarious! you couldn't pay me to live in that dirty, smoggy, crime ridden, crowded cess pool! ha ha ha!" but i didn't. i was a little surprised by the reaction & could only think to say "why is that funny? kansas IS a state!" and the customer kept snickering. whatever. laugh if you want. i dig kansas.